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Effective date: 15 September 2026
These Terms of Service are a binding agreement between you and the operator of the My Items inventory and asset management platform (“My Items,” “we,” “us,” or “our”) and govern your access to its websites, applications, and related services (the “Service”). The operator responsible for a paid subscription is identified on the applicable checkout page, invoice, or payment receipt.
By creating an account, joining an organization, purchasing a subscription, or otherwise using the Service, you agree to these Terms and our Privacy Policy. The Service is intended for organizations and business or professional use. If you act for an organization, you confirm that you have authority to bind it, and “you” includes that organization. If you do not agree, do not access or use the Service. Mandatory rights that cannot be waived remain unaffected.
You must be at least 18 years old, legally capable of entering into a binding agreement, and permitted to use the Service under applicable law. You are responsible for your account and must:
An organization controls its workspace and Customer Content. Organization administrators act on behalf of the organization and may invite or remove users, assign roles and permissions, access and manage Customer Content, purchase or cancel subscriptions, and configure or close the workspace. Your use of an organization workspace is subject to the organization’s instructions and policies. The organization is responsible for choosing its administrators, granting only appropriate access, and the actions of its administrators and users.
The Service may include free and paid plans with different limits or features. Current plan details and applicable order-specific terms are presented in the Service or at checkout. If an order, checkout page, or written agreement expressly conflicts with these Terms, the order-specific term controls only for that purchase. We may change plans or prices prospectively and will give reasonable advance notice when a change affects an existing paid subscription.
Payments are processed through the payment provider identified at checkout. By purchasing a recurring subscription, you authorize that provider to charge the selected payment method at the stated price, currency, taxes, and billing interval until cancellation. Unless stated otherwise at checkout, subscriptions renew automatically. You may cancel through the available billing portal or by contacting us; cancellation takes effect at the end of the current paid period. Fees already charged are non-refundable except where required by law or expressly stated at purchase. Failed or overdue payments may result in restricted or suspended access.
You must not, and must not help anyone else to:
You retain ownership of the information, images, files, and other content submitted to the Service by you or your organization (“Customer Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit, back up, and display Customer Content only as needed to provide, secure, support, and improve the Service, comply with your instructions, and meet legal obligations. This license ends when the content is deleted from our systems, subject to reasonable backup cycles and legal retention requirements.
You represent that you have all rights, permissions, and lawful bases needed to submit and use Customer Content. You are responsible for its accuracy, legality, and quality and for configuring access appropriately. The Service is designed to track operational assets, not to serve as a medical-record, emergency, safety-critical, or regulated-data system. Do not submit patient records, health information, government identifiers, payment-card data, account credentials, or other specially protected data unless you have independently confirmed that your use is lawful and that the Service is suitable for it. Maintain appropriate independent copies or exports of important content.
The Service, including its software, design, branding, documentation, and all related intellectual property, belongs to us or our licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during your account or subscription term for your organization’s internal purposes. You may not copy, modify, reverse engineer, distribute, or create derivative works from the Service except where applicable law expressly permits it. Feedback you voluntarily provide may be used without restriction or obligation to you.
The Service may integrate with or link to third-party services, including authentication, payment, hosting, or media providers. Your use of a third-party service may be governed by that provider’s terms and privacy policy, and you authorize us to exchange information with that provider as needed for the integration you request. We are not responsible for third-party services we do not control, but this does not limit obligations that applicable law places on us.
We use reasonable care to keep the Service available and secure, but uninterrupted or error-free operation is not guaranteed. We may perform scheduled or emergency maintenance and may update, modify, or discontinue features for security, performance, legal compliance, or product reasons. Where reasonably possible, we will give advance notice of material changes that significantly reduce core functionality for existing paid customers. Preview or beta features may be changed or withdrawn at any time. Neither party is responsible for delay or failure caused by events beyond its reasonable control.
You may stop using the Service at any time. An organization administrator may close the organization workspace through available controls or by contacting us. Canceling a paid subscription stops future renewals but does not automatically close the account or workspace. Export Customer Content you need before closing an account or workspace.
We may restrict, suspend, or terminate access if you materially or repeatedly breach these Terms, create a security or legal risk, fail to pay amounts due, misuse the Service, or if suspension is required by law or a provider essential to the Service. Where appropriate, we will give notice and a reasonable opportunity to remedy the issue; urgent security or legal risks may require immediate action.
After termination, your right to use the Service ends and Customer Content may become unavailable. We may retain or delete it in accordance with our Privacy Policy, applicable law, reasonable backup cycles, and any notice provided in the Service. Provisions that by their nature should survive termination remain effective, including payment obligations, ownership, disclaimers, liability limits, and dispute provisions.
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. The Service assists with inventory records but does not verify the existence, ownership, location, condition, safety, regulatory status, or value of an asset. It is not a substitute for professional, medical, legal, accounting, safety, compliance, or emergency systems or advice. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, business opportunity, or data, arising from the Service. Our total aggregate liability arising from the Service or these Terms will not exceed the greater of (a) the amount you paid for the Service during the 12 months before the event giving rise to the claim or (b) US$100 or its local-currency equivalent. These exclusions and limits do not apply to fraud, willful misconduct, death or personal injury caused by negligence, breach of confidentiality, infringement of another party’s intellectual-property rights, payment obligations, or liability that cannot legally be excluded or limited.
We may update these Terms to reflect changes to the Service, law, security, or business practices. We will post the updated Terms with a new effective date and give reasonable advance notice of material changes through the Service or the email associated with your account. Changes apply prospectively. Except where an immediate change is required for legal or security reasons, a material change that significantly reduces an existing paid customer’s contractual rights will take effect no earlier than the next renewal period. If you do not agree, you must stop using the Service and cancel before the change takes effect.
These Terms are governed by the laws of the country in which the My Items operator identified on your applicable invoice or payment record is established, without regard to conflict-of-law rules. The courts at that operator’s registered office have exclusive jurisdiction, except where mandatory law gives you another venue. Before formal proceedings, each party will try in good faith for 30 days to resolve the dispute after written notice. These Terms, the Privacy Policy, and applicable order-specific terms form the entire agreement about the Service. If any provision is unenforceable, the remainder continues in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, reorganization, financing, or sale of the Service. Mandatory consumer protections remain unaffected.
Questions, legal notices, or complaints about these Terms may be sent to info@my-items.net. We may send operational or legal notices to the email associated with your account or display them in the Service. Electronic notices are considered received when sent or displayed, subject to applicable law.