1. Information we collect

When you use My items, we may collect:

• Account information: name, email address, password, organization details.
• Device data: identifiers, status, performance metrics, location (if enabled).
• Usage data: logs, actions performed in the platform, preferences.
• Billing information: payment details if you subscribe to a paid plan.

2. How we use your information

We use the collected information to:

• Provide and maintain the My items platform.
• Enable real-time monitoring and OTA updates for your devices.
• Send alerts and notifications about device status or account activity.
• Improve our services, develop new features, and enhance security.
• Handle billing and subscription management.

3. Sharing of data

We do not sell or rent your personal data.

We may share data only with:

• Service providers (e.g. hosting, payment processing, analytics).
• Authorized team members within your organization, based on roles & permissions.
• Authorities, if required by law.

4. Data security

We implement technical and organizational measures to protect your information, including:

• Encryption of sensitive data.
• Access control via roles and permissions.
• Regular monitoring for unauthorized access.

5. Data retention

We store your personal data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

6. Your rights

Depending on your location, you may have the right to:

• Access and download your personal data.
• Correct inaccurate information.
• Request deletion of your account and associated data.
• Restrict or object to certain processing activities.

7. International transfers

If you access My items from outside [your company’s location], your data may be processed in other countries where our servers or partners are located. We ensure appropriate safeguards are in place.

8. Cookies & tracking

We may use cookies and similar technologies to improve user experience, analyze usage, and personalize content. You can control cookies through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.